Terms of Service
OVERVIEW
Welcome to My Store! The terms “we”, “us” and “our” refer to My Store. My Store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). My Store is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Welcome to Balluji Foods. These Terms of Service (“Terms”) govern your access to and use of our website and online store (the “Service”), and any purchases you make from balluji.com. By using the Service or placing an order you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
1. Who we are / Contact
Balluji Foods
Plot No. 744/8, Janki Nagar, Chikhali, Nagpur, Maharashtra 440008, India
Email: trishacorporations@gmail.com
Customer care: +91 92380 79400
Registration number: 2552300319609214
2. Acceptance of Terms
You confirm that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. If you are using the Service on behalf of another person or entity, you represent that you have the authority to bind that person or entity.
3. Accounts & Security
If you create an account, you are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized use of your account.
4. Orders, Confirmation & Acceptance
Placing an order is an offer to purchase. We reserve the right to accept or decline any order for any reason (including suspected fraud or stock unavailability). An order is accepted when we send an order confirmation email or when we dispatch the product. Payment must be authorized before an order is accepted.
5. Prices, Taxes & Payment
Product prices are shown on the Site and may change without notice. Prices only include taxes not shipping, customs or import duties—these are added at checkout where applicable. You agree to pay all charges shown in your order confirmation. We use third-party payment providers; payment information is handled by those providers per their terms.
6. Shipping & Delivery
Shipping times are estimates only. We are not responsible for carrier delays, natural events, customs holds, or issues outside our control. Title and risk of loss pass to you when we hand goods to the carrier (unless applicable law states otherwise). For full details see our Shipping Policy on the Site.
7. Returns, Refunds & Cancellations
Because our products are perishable, returns are limited. See our Refund & Cancellation Policy for eligibility, timelines, and processes. Orders cannot usually be cancelled once confirmed; if you need assistance, contact customer care immediately and we’ll try to help.
8. Intellectual Property
All content on the Site (text, images, logos, product photos, designs, software) is owned or licensed by Balluji Foods and is protected by applicable IP laws. You may view and download content only for personal, non-commercial use. Any other use (copying, republishing, distributing, creating derivative works) requires our prior written permission.
9. User Content (Reviews, Messages, Feedback)
If you post reviews, photos, or other content to the Site, you grant Balluji Foods a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display that content for any purpose (including marketing). Do not post content that is unlawful, abusive, infringing, or offensive. We may remove any content at our discretion.
10. Prohibited Uses
You agree not to:
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Use the Service for illegal or harmful purposes.
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Infringe third-party rights or upload viruses/malicious code.
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Scrape, crawl, or otherwise harvest data from the Site.
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Impersonate others or provide false information.
We may suspend or terminate your access if you violate these rules.
11. Links to Third Parties
The Site may link to third-party sites, services, or products. We are not responsible for their content, security, or policies. Transactions with third parties are between you and the third party.
12. Disclaimers
The Service and all products are provided “as is” and “as available”. To the fullest extent permitted by law, Balluji Foods disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free access.
13. Limitation of Liability
To the maximum extent permitted by law, Balluji Foods (and our officers, directors, employees, agents and partners) will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Service or products purchased through the Service. Our total aggregate liability for any claim related to the Service will not exceed the amount you paid for the product giving rise to the claim.
14. Indemnification
You agree to indemnify, defend and hold Balluji Foods harmless from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from your breach of these Terms, your use of the Service, or your violation of any law or rights of a third party.
15. Termination
We may suspend or terminate access to the Service for any user who breaches these Terms or for business reasons. Termination does not limit other legal remedies.
16. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Nagpur, Maharashtra, unless otherwise required by law.
17. Changes to These Terms
We may update these Terms from time to time. We will publish the updated Terms on the Site with a revised “Last updated” date. Your continued use of the Service after an update constitutes acceptance of the updated Terms.
18. Severability & Entire Agreement
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force. These Terms, together with our Privacy Policy, Shipping Policy and Refund Policy, form the entire agreement between you and Balluji Foods regarding the Service.